What's new · Latest release

The latest in TeamTrackin

A faster way around the app, a board that does the routine steps for you, a client portal your clients will enjoy, and new tools to look after your people — all in the platform you already use for time, projects, HR and invoicing.

TeamTrackin AI: your built-in AI assistant

An assistant that knows your team's time, work and people — included on every plan with monthly AI credits.

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Write tickets from a sentence

Describe the work in one sentence on a board and the built-in AI assistant drafts the tickets, with owners and due dates. Change anything before they're created.

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Every plan

Ask TeamTrackin

Ask questions about your team in plain English — hours by person or project, overdue tickets, who's off, overtime and invoices — answered from your real data and only what you can see. Ask how to do something in TeamTrackin, where a setting is or whether you can do something, and get click-by-click steps.

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Create tickets by asking

Tell Ask TeamTrackin what you need, who it's for and which board, and a ticket card appears with the board, assignee, priority, type and due date filled in. Change anything, pick the right person when several match, then click Create. Nothing is made until you do.

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Every plan

Recent chats

Your Ask TeamTrackin chats are saved privately so you can reopen, rename or delete them. Only you can see them, they're deleted 30 days after the last message, and admins can switch saving off for the company.

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Every plan

AI summaries, stand-ups & writing help

Summarise tickets and chats in one click, get your stand-up and weekly report written from your tracked time, and improve, shorten or translate documents.

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Every plan

AI team summary & burnout alerts

A fortnightly read of your team's workload with long days, weekend work and unusual changes flagged, plus kind next steps.

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AI for tickets

Draft test cases, estimate from similar finished work, triage client tickets, spot duplicates and turn meeting notes into tickets.

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Every plan

AI rotas and receipt reading

Fill open shifts with people who are free and within rest rules, and fill expense claims from a receipt photo.

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Match my salary slip

Upload a sample of your current salary slip and the built-in AI assistant recreates its layout as your company's own template. The numbers still come from TeamTrackin.

How it works
Premium & Enterprise

Use my own invoice template

Upload an invoice you already send and the built-in AI assistant recreates its layout as your company's own template, ready for the dashboard, PDFs, public links and the client portal. The numbers still come from TeamTrackin.

How it works

Connect your AI tools and systems

Your company's own connector link for AI tools, and an API that reaches almost every area, each key with only the permissions you choose.

Premium & Enterprise

Databases in the API and AI tools

Read and change Docs databases, their fields, views and entries from the API or the AI tools you connect, with separate databases read, write and delete permissions. Every change shows in the database's history as made through an API key or AI tool.

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Read, write and delete, area by area

Give each API key Read, Write and Delete separately for every area: tickets, comments, files, boards, Spaces, sprints, epics, labels, Docs, SOPs, projects, time, timesheets, time off, shifts, clients, invoices, forms, automations, dashboards, imports and more. Start from a preset (Read everything, Project manager, HR or Full access), set an expiry date, and see which permissions your plan includes.

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More keys and higher limits on bigger plans

Standard gets 3 API keys at 120 requests a minute each, Premium 10 keys at 600, and Enterprise unlimited keys at 1,200. Every key is locked to your own company and never does more than the person it acts as.

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Connect your AI tools

Give your chat apps, code editors and other AI tools your company's own connector link, and they can find, create and update tickets, boards, sprints, time and more in TeamTrackin. Works with any AI tool that supports MCP, the open standard for AI tools, and only ever within the permissions you choose. Code editors connect with an API key.

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Premium & Enterprise

Sign in with TeamTrackin for chat apps

Connect a chat app without an API key: each person signs in, sees what the app asks for, unticks anything they don't want and approves. Everyone sees the AI tools they connected in Settings → Connected AI tools and can disconnect one at any time.

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Enterprise

Company AI policy

Choose which actions AI tools may use in your company and which addresses they may connect from. It applies to every AI tool, whether it uses an API key or signed in.

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Every change says if a key or AI tool made it

Ticket history, comments, Docs page history, invoice activity and the Change log show "via API key: <name>" or "via AI tool: <name>" next to the person. Nobody can give a key or an AI tool more than they can do themselves, the new Manage AI tools and Connect AI tools permissions sit in Groups & permissions, and the account owner gets an e-mail and a notification whenever a key or AI tool changes.

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Your own key presets, and who did what with every key

Save the permissions you tick as a company preset and start new keys from it; a preset never holds more than its saver can give, and picking one only ticks what you may give. Each key shows who made it, who last changed it, the preset it started from and when it was last used, with an Activity list of every change. Revoked keys stay in a read-only Revoked tab, and a key acts as the person who makes it unless an owner or admin chooses someone else.

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Premium & Enterprise

Find your AI tools link in Settings

People with the Connect AI tools permission find your company's AI tools link in Settings → Connected AI tools, with a Copy button and two short steps. Everyone else is told to ask an owner or admin for the permission.

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AI tools docs

One page on how the connector link works, how to set up code editors and chat apps, which areas an AI tool can work in, and what it can never reach.

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Premium & Enterprise

Whiteboards in the API and AI tools

Read and change Docs whiteboards, their elements, versions and comments from the API or the AI tools you connect, with separate whiteboards read, write and delete permissions. The built-in AI assistant can also summarise any board you can open.

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Work faster, everywhere in the app

Small things that save time every day, on every plan.

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More colours, everywhere

Every colour choice now has More colours: pick any shade in a colour square, type a colour code, reuse your recent colours or use the dropper. Behind text it's shown as a soft shade that keeps everything readable. Works for database and option colours, labels, priorities, Spaces, epics, board backgrounds, shift teams, the portal's brand colour and document text.

How it works
Every plan

Command palette

Press Ctrl+K (Cmd+K on a Mac) anywhere to search tickets, projects, people and documents, or jump straight to any page.

How it works
Every plan

Notification centre

Everything that needs you in one place. Snooze a notification for an hour, until tomorrow or next week, and get a daily digest e-mail of anything unread.

How it works
Every plan

Choose your notifications

Pick which ticket and board notifications reach you in the app or by e-mail, get the digest daily or weekly, and mute a busy board for an hour, a day, a week or until you unmute it.

How it works
Every plan

Emoji reactions

React to tickets, comments and messages with a quick thumbs-up, tick or party popper instead of another reply.

How it works
Every plan

Saved and shared views

Save the filters you use on the board, reports and users list, then share a view with the whole company.

How it works
Every plan

Copy link and undo

Copy a direct link to any ticket or comment, and undo a delete or archive with one click or Ctrl+Z.

How it works
Every plan

What's new and feedback

See the latest improvements from the top bar, and send feedback with a screenshot you can mark up before it goes.

How it works

Board: less admin, more done

Let the board handle the routine steps so your team can focus on the work.

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API keys

Connect your own tools to TeamTrackin: make a key that acts as one person, choose what it may do, and read or change tickets through the API. It can never do more than that person.

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Webhooks

Tell another system the moment a ticket is created, moved or commented on. Every delivery is signed, failed ones are retried, and a delivery log shows what was sent.

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API docs for developers

One page with how the API works, every endpoint, the events webhooks send and how to check a signature.

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Custom dashboards

Put burndown, velocity, your tasks, SLA and ticket lists from any board on one page. Drag and resize the tiles, share with a Space or the whole company, and everyone sees only what they can open.

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Tickets from Slack

Add the TeamTrackin app to Slack: create, search and assign tickets with /teamtrackin, and turn any Slack message into a ticket. Everything runs as your own account, with your permissions.

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GitHub and GitLab on your tickets

Connect GitHub or GitLab once and every pull request, commit and branch that names a ticket shows on it. Git rules move tickets when a branch is made or work is merged.

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Components on cards

A ticket's components now show on its board card next to the labels, and a new board filter shows only the tickets in one component. Space fields can be put in order too.

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Import from other tools

Bring boards, tickets, comments and people over from Jira Cloud, ClickUp, Asana, Linear, Trello, monday.com, Notion, or a CSV or Excel export. Check every match, see a dry run first, follow the progress, read the report and undo it if you change your mind. Jira and Confluence are one import: tickets, pages, databases and whiteboards together.

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One Jira & Confluence import

One card and one connection bring Jira tickets, Confluence pages, databases and whiteboards in a single dry run, report and undo. Teams with only Confluence just untick Jira. Databases fill from their CSV export right on the report, pages keep their emoji, dates, status labels, panels, tables and mentions, and SVG images come too, cleaned first.

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Hand over imported work

People from an imported tool don't take a seat. Their tickets show their name until you hand the work to someone, or invite them with the same e-mail and it moves over by itself. Later imports from that tool go straight to the person you handed it to.

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Smarter imports

Status meanings are guessed from their names, columns go straight into the ticket's own fields (priority, estimate, story points, dates, assignee), and imported time shows on each ticket. If the other tool refuses some comments or files, the import still finishes and the report says exactly what was left out and how to bring it. Pick your Jira site or disconnect Jira from its card, and bring hidden imported people back with Un-hide. Descriptions and comments keep their formatting, and images in Notion pages and comments are copied onto the ticket.

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Viewing now

A ticket shows who else has it open right now, live, so two people don't change it at the same time.

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Forms that make tickets

Build a form for a board, share its link or put it on your website, and every answer becomes a ticket. Choose what each question fills on the ticket, public or sign-in only, files and spam protection.

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Email to ticket

Give a board its own e-mail address: e-mails sent to it become tickets, and you can reply to the sender right from a comment. Their replies come back as comments.

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Email to ticket keeps senders informed

Someone who e-mails a wrong or old address gets a short reply asking them to check it, and the ticket's Activity shows whether a confirmation went out and, if not, why. Mail is collected even if someone already opened it or it landed in Spam, and the panel shows the last mailbox check.

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Search with a query

Find tickets across every board you can open by typing a query, like status = "In Progress" AND assignee = me() ORDER BY due. Fields and values are suggested as you type, the builder stays in step, and searches can be saved, shared and bookmarked.

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Search in plain English

Describe what you're looking for in a sentence and the built-in AI assistant writes the query. You see it first and choose to run it.

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My Work

Every ticket of yours across all boards in one place: assigned to you, due today, overdue, where you were @mentioned, ones you watch and recent changes. Search, sort and group by board or due date.

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Duplicate and paste a list

Copy a ticket with its sub-tickets, checklists, files, helpers or links in two clicks (or press d). Paste a list into Create issue to make one ticket per line.

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Choose the board key

Pick a board's key (like TB in TB-12) when you create it, letters only. It never changes afterwards, so ticket numbers, links, branch names and Slack commands keep working.

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Your own quick filters

Save the filters you use most in a board's Quick filters dropdown, keep them for yourself or share them with everyone. They work on the board, backlog, table, calendar, roadmap and export.

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Favourites and recent boards

Star boards, Spaces and view boards to keep them at the top of the sidebar. The boards you opened lately are one keystroke away in Ctrl/Cmd K.

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Select many cards

Ctrl/Cmd or Shift + click to select cards across columns, then move them, set owner, priority, epic or points, or add labels and helpers to all at once.

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CSV export and read-only links

Download what a board shows as a spreadsheet, or share a read-only link to the board or its roadmap with people who don't sign in, with an expiry and names hidden if you like.

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Time on the card

Turn on Show time on cards to see the time tracked on each ticket right on the board, with who tracked it when you hover.

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Roadmap

See a board, a whole Space or a view board on a timeline grouped by epic, with milestones on top. Drag bars to change dates, link tickets that block each other and spot date clashes at a glance.

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Table view

Every ticket on a board as a sortable table. Edit status, people, dates and points right in the row, and pick the columns you want, custom fields included.

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Calendar view

A month of tickets by due or start date. Drag a ticket to another day to change its date, and schedule tickets that have none.

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Spaces for teams and clients

Group boards, view boards and documents by team, product or client, sort boards into groups, and share labels, fields, components, priorities and board templates across a Space.

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Premium & Enterprise

Space roles and guests

Restrict a Space to its members with Admin, Member and Viewer roles, and invite outside guests who see only that Space's boards in the client portal, without using a seat.

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Workflow rules

Stop moves that skip a step: only a chosen group closes tickets, required fields before a column, no Done with open blockers, enforced column limits. A side panel says what's missing and lets you fill it in.

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Column meanings

Tell TeamTrackin what each column means: To do, Planned, In progress, Blocked, On hold, Done, Cancelled, Out of scope or another open step. Cancelled work counts as closed without adding to completed points, and view boards use the meanings for their lanes.

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Choose your board key

Pick a board's key, like WEB or API, when you create it. A key is suggested from the title as you type, and every ticket number on the board starts with it.

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View boards

One board built from a filter across many boards, in lanes by what each column means. Drag a card to another lane to move it on its own board.

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Premium & Enterprise

Documents linked to tickets

Link pages from Documents to tickets and see them both ways: on the ticket's Documents tab and on the page's Tickets list.

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Helpers, checklists & richer epics

Put several people on a ticket, each tracking their own time under their own name. Add real checklists, start dates, money, rating, e-mail and phone fields, and give epics dates, owners, comments and files.

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Planning poker on the board

Estimate sprint and backlog tickets together in real time. Votes stay hidden until everyone has voted, the lowest and highest explain, and the agreed points are saved to each ticket.

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Daily stand-ups

Run the stand-up from the board: one speaker at a time with their in-progress, done and blocked tickets on screen, a per-speaker timer, async updates, reminders and a saved summary.

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Board automations

When a ticket changes status, is created, is reassigned, changes priority or goes overdue, move it, assign it, label it, comment, notify people, post to Slack or e-mail the client.

How it works
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Ticket templates

Starting points for tickets you write again and again, with the description, labels, checklist items and sub-tasks already filled in.

How it works
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Recurring tickets

Create tickets on a schedule — every weekday, weekly on chosen days or monthly — for reports, checks and other regular work. Run them in your company's timezone, the assignee's local time or any timezone.

How it works
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Time in status

See how long each ticket has spent in every column, so you can spot where work waits.

How it works
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Client SLAs

Set first-response and resolution targets per project. Tickets clients raise get timers, and an SLA report shows what was met and missed.

How it works
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Release notes from tickets

Draft release notes from the done tickets in a release — features, fixes and improvements — and rewrite them in plain, client-friendly words with AI when it's turned on.

How it works
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A ticket layout that fits your team

Shape the ticket view around how you work, with optional sections and your own custom fields, and build automations from ready-made templates with a clear history of every run.

How it works

Client portal: a better experience for your clients

Your brand, clear sign-offs and a weekly update that writes itself.

Premium & Enterprise

Your brand on the portal

Add your logo, brand colour and a welcome message so clients see your company when they sign in.

How it works
Premium & Enterprise

Approvals and sign-off

Ask a client to approve a ticket, a release or a file. Their decision is kept as a permanent record with who decided and when.

How it works
Premium & Enterprise

Satisfaction ratings

When a client's request is done, they can rate it from 1 to 5 stars. See the share of happy ratings month by month.

How it works
Premium & Enterprise

File requests

Ask clients for the files you need — logins, artwork, documents — and see what has arrived without chasing by e-mail.

How it works
Premium & Enterprise

Weekly status e-mail

Every Monday morning each client gets what was done last week, what's in progress, what's next and the hours — only what they can see in the portal.

How it works
Premium & Enterprise

Livelier client chat

Clients and your team see when the other side is typing, and attachments show a preview right in the conversation.

How it works

People: look after your team

Directory, recognition, one-to-ones and e-signatures, built into the platform you already use.

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Choose what your salary slips show

Pick the employee fields on your slips, from built-in details or any custom field, in your order and under your own labels. Issued slips never change.

How it works
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Ten salary slip designs

Pick from ten built-in salary slip designs with live previews, set a company default, or choose a different design for one slip. Slips already issued stay as they are.

How it works
Every plan

Directory and org chart

Find anyone by name, team or job title, see when they're around, and an org chart that builds itself from reporting lines.

How it works
Every plan

Kudos wall

Say thanks in public. Everyone in the company sees it, the person gets a notification, and a monthly leaderboard celebrates the most thanked.

How it works
Every plan

Private one-to-ones

Regular check-ins between a manager and their report with a shared agenda, shared notes, private notes and action items that carry over to the next meeting.

How it works
Every plan

E-signatures

Send a PDF or a Documents page for signature. Signers type or draw their signature, and you get the signed PDF with an audit certificate.

How it works
Every plan

Birthdays and work anniversaries

A celebrations card on the dashboard shows who has a birthday or work anniversary this week. People choose whether their birthday shows.

How it works
Every plan

Overtime early warning

See who is heading for overtime this week, projected from the time they've tracked and logged so far, before it happens.

How it works
Every plan

Leave clash checks

When someone books time off, they and the approver see who else in their teams is off on the same days.

How it works

Security, documents and the vault

Stronger sign-in, healthier passwords and documents you know people have read.

Premium & Enterprise

Import pages into Docs

Move your wiki from Confluence, Notion, ClickUp, Linear or monday.com. Pages keep their tree and order, formatting, images, files, comments, authors and dates, and links between them open the Docs pages. A dry run counts pages and files first, importing again never makes copies, and you can undo it.

How it works
Premium & Enterprise

Everything in the vault end-to-end encrypted

Records saved before end-to-end encryption can now be upgraded in one step: the account owner clicks Upgrade encryption in the vault and each one is re-encrypted in the browser, files included, with the same people and clients. It can be stopped and resumed and never loses a record. Master passwords are now protected with Argon2id, and older vaults switch to it at their next unlock.

How it works
Premium & Enterprise

Whiteboards in Docs

Add a whiteboard page to any space: an endless canvas with sticky notes, shapes, frames, connectors, pen and highlighter, images and Cards for tickets, pages, databases and clients. Everyone sees changes live with names on their cursors, and you can comment, vote and run a timer. Turn sticky notes into tickets, export as PNG, SVG or PDF, restore earlier versions, and start from Blank, Retrospective, Brainstorm, Flowchart, Mind map, Kanban, User journey or your company's own templates. Works on phones and tablets.

How it works
Premium & Enterprise

Databases: Edit, Publish and Page history like any page

Databases open in view mode, and Edit at the top of the page turns on live editing, with the same Saving… and All changes saved note as a Docs page. A change that didn't save stays in its cell with Retry, and you're asked before leaving. Publish keeps a version of the whole database: preview any version in Page history and restore it, with undo. Cells only take what fits (numbers stay numbers). A database page shared by public link or in the client portal shows its views and entries read-only.

How it works
Premium & Enterprise

Colours in Docs pages

Colour a paragraph, heading, list or quote from its grip or by typing /. Colour table cells, rows, columns or a header row from the Table bar or a right-click, give info, note, warning and success panels any colour, and use More colours for any shade. Colours stay soft so text is easy to read, and they show for readers, in the client portal, public links, page history, print, PDF and Word.

How it works
Premium & Enterprise

Databases in Docs

Add a database page to any space: a table with typed fields — status, dates, people, currency, files, formulas, links between databases and links to tickets, boards, pages and clients. Switch between Table, Board, Gallery, Calendar and List views, filter, sort, group and colour (by rule, or paint entries, cells and columns by hand, in any colour), total each column, set defaults and placeholders for new entries, work in full screen, and open any entry, ticket, page or client in a side panel without leaving the database. Teammates' changes appear instantly.

How it works
Premium & Enterprise

Spreadsheets become databases

Drop a CSV or Excel file on the page tree, or paste a table. Every sheet comes in with its field types guessed, you check the columns first, and you can undo the import for 48 hours. Confluence and Notion database exports work too, and your existing spreadsheet pages are now databases.

How it works
Every plan

Two-step sign-in on the web

Protect web sign-ins with an authenticator app or a passkey, keep recovery codes for a lost phone, and let your company require it for everyone.

How it works
Premium & Enterprise

Vault password health

Find weak, reused, old and missing passwords in the vault. The check runs in your browser, so records stay end-to-end encrypted.

How it works
Premium & Enterprise

One-time 2FA codes in the vault

Store a login's authenticator secret with the record and read the current 6-digit code right there when you need it.

How it works
Premium & Enterprise

One-time secure links from the vault

Share one vault record — and up to five of its files — with anyone through a link that opens once and expires after the time you choose. It's encrypted in your browser and can be revoked before it's opened.

How it works
Premium & Enterprise

Import files into Documents

Turn Word, Excel, CSV, Markdown, text and PDF files into pages — headings, tables, images, every sheet and formulas included. Drag a file onto the page tree to import it right there.

How it works
Premium & Enterprise

Edit PDFs side by side

Edit an imported PDF's text next to the original, then create an updated PDF in one click. Focus mode hides the sidebars, and you can see who else is viewing or editing the page.

How it works
Premium & Enterprise

Document read receipts

See who has read a page and who hasn't, ask people to confirm they've read it, and send a reminder to anyone who hasn't.

How it works
Premium & Enterprise

Expiring public links

Share a published page with anyone through a link that works for 1, 7 or 30 days, with an optional password.

How it works

Finance

See what each client, project and person really earns you.

Premium & Enterprise

Profitability

Revenue, cost, profit, margin and earned per hour by client, project and person — correct across currencies, by invoices issued or payments received.

How it works
Premium & Enterprise

Invoice audit trail

Every invoice change is recorded with exactly what changed — line items, totals, dates and payments, before and after — plus who did it and from where, and the trail is checked for tampering. View the exact e-mail sent for every invoice and reminder.

How it works

Try it, check it, share it

Free tools, a live demo and open status and security pages.

Every plan

Try the demo

Look around a working TeamTrackin account with sample data before you sign up.

Take a look
Every plan

Free tools

16 free tools — rota maker, time card, overtime and employee cost calculators, PTO accrual, Bradford Factor, sprint capacity, meeting cost, a Gantt chart maker, an invoice generator and more — free, no sign-up.

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Every plan

Free retrospective board and stand-up timer

Two new team rooms next to planning poker: run a retro with anonymous cards, grouping, dot voting and action items, or keep stand-ups short with a shared speaker order and timer. Teammates join from the link.

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Every plan

Free planning poker

Create a room in seconds and estimate with your team: hidden votes, card flip, average, agreement and a vote chart. Teammates join from the link with just their name.

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Every plan

Public status page

Check live service status any time on our status page.

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Every plan

Security page

How we protect your data: encryption, two-step sign-in, access groups, audit log and GDPR tools.

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Every plan

Refer a company, both get a month free

Share your referral link from Payments. When the company you refer pays its first invoice, you both get one month free as account credit.

How it works

Frequently asked questions

Do I pay extra for the new features?+

No. Each feature comes with the plans shown on its card. Everyday tools, People and two-step sign-in are on every plan, board features come with Standard and up, and client portal, vault, documents and profitability features come with Premium and Enterprise.

Do I need to turn anything on?+

Most features are ready as soon as you sign in. A few are set up by an admin: board automations, templates, recurring tickets and client SLAs from Board settings, portal branding and client e-mails from Clients → Client portal, and two-step sign-in for the whole company from the company's sign-in security settings.

How do I connect GitHub, GitLab or Slack, or move over from another tool?+

An admin connects them once. GitHub, GitLab and the Slack app are on the Integrations page, and Import from another tool is there too (or on a Space's Boards tab). API keys and webhooks are on the Company page's Developers tab, and forms and email to ticket are in each board's settings.

How do I connect our AI tools to TeamTrackin?+

An owner or admin opens Company → Company Info → Developers → AI tools and copies the company's own connector link. Code editors and other AI tools connect with an API key (Standard and up); chat apps use Sign in with TeamTrackin, where each person approves what the app may do (Premium and Enterprise). It works with any AI tool that supports MCP, and an AI tool never does more than the person it acts as.

Who can use them?+

Everything respects your company's groups and permissions. Admins decide who can manage automations, send documents for signature, see profitability or change portal settings; people only see what their group allows.

Where can I learn how each one works?+

Every card links to the user guide page that explains it step by step, including the plan and permissions it needs.

See it all in your own account

Start a 14-day free trial, no card needed, and try the command palette, board automations, the client portal and People with your own team.

Start Free Trial