My Work, Dashboards & Search
Find your own tickets across every board in one list, put report tiles from many boards on one dashboard, and search every ticket you can open with a short query.
My Work
Sidebar → Workspace → My Work (or Ctrl/⌘ + K, then “My Work”) lists your tickets from every board you can open. Each tab shows how many tickets are in it.
| Tab | What it lists |
|---|---|
| Assigned | Open tickets you own or help on. A Helper chip marks the ones you help on. |
| Today | Your open tickets due today, in your own time zone. |
| Overdue | Your open tickets with a due date before today. |
| Mentioned | Tickets where someone @mentioned you in the last 90 days, newest first, with who mentioned you. If the comment is deleted, the ticket leaves this tab. |
| Watching | Open tickets you watch (Watch in the ticket panel). |
| Recent | Tickets you own, help on, reported or watch that changed in the last 14 days. |
Done, cancelled and deleted tickets, and tickets on boards you can't open, never show. You need “Tickets: View” in Groups & permissions. On a phone the table scrolls sideways.
Dashboards
Sidebar → Workspace → Dashboards lists the dashboards you made and the ones shared with you. Use the tabs All dashboards, Only me, Space and Company, or search by name. Each dashboard page has a ← Dashboards back link to this list. Your Home page stays as it is; these dashboards are separate.
A dashboard holds up to 20 tiles. On a phone, tiles stack one under another; open the dashboard on a wider screen to move or resize them.
Dashboard tiles
| Tile | What it shows |
|---|---|
| Burndown, Velocity, Sprint report, Cumulative flow, Cycle time, Backlog health, Time tracking, Epics, SLA | The same numbers as that report on the board's Reports tab. Pick the board, and the sprint where one is needed. |
| Tasks | Open, overdue, due this week, unassigned and done tickets, as on Home. “Every board I can open” shows the company view and needs the company dashboard. |
| Project dashboard | Tracked time, tickets and budget of one project. |
| Ticket count | How many tickets match a search query, for example status = "In Progress" AND assignee = me(). |
| Ticket list | The first tickets that match a search query. |
A query is checked as you leave the box; “This query doesn't read right” means it needs a fix (see The search language). Tiles refresh every minute, or click a tile's refresh button. Tiles show compact charts; open the board's report for the full view.
Sharing dashboards
Sharing shares the tiles, never more than each person may see: a tile on a board someone can't open says No access for them, with no data. Only the owner can edit or delete a shared dashboard.
Search with a query
Press Ctrl/⌘ + K (or the search button in the top bar) and pick Search with a query, or type a query there and pick it. The Search page lists every ticket on the boards you can open that matches, newest first when there is no query. Standard and up
If the query has a mistake, the message under the box says what is wrong, marks the spot and gives a hint, for example “Expected a value but found the end”, “Unknown field … Did you mean status?” or “TeamTrackin can't search by fixVersion”. Nothing runs until it is fixed.
The search language
A query is conditions joined with AND and OR. Use brackets to group, NOT to turn a condition round, quotes around values with spaces, and ORDER BY field ASC/DESC at the end to sort.
| Operator | Meaning |
|---|---|
| = != | is, is not |
| ~ !~ | contains, doesn't contain (for text) |
| > >= < <= | after/before for dates, more/less for numbers |
| IN (a, b) NOT IN (a, b) | is one of, is none of |
| IS EMPTY IS NOT EMPTY | has no value, has a value |
| Field | What it matches |
|---|---|
| board, space | The board (name or key) or Space. |
| status, statusCategory | A column by name, or what the column means (todo, inprogress, done…). |
| assignee, owner, reporter | assignee is the owner or a helper; owner is only the main owner. |
| priority, type, label, component, epic, sprint | The ticket's values. |
| due, start, created, updated, resolved | Dates. |
| text, key, points, estimate | Title and description, ticket key (also old keys from an import), story points, estimate. |
| cf["Field name"] | One of your custom fields. |
Words for people and dates: me(), today(), now(), startOfWeek(), endOfWeek(), startOfMonth(), endOfMonth(), daysAgo(7), daysFromNow(7), openSprint() and futureSprints(). Jira-style words such as project, issuetype, duedate, resolution = Unresolved and currentUser() work too.
Examples: status = "In Progress" · type = Bug AND due <= endOfWeek() · label IN (backend, urgent) ORDER BY priority DESC · text ~ "invoice" AND updated >= daysAgo(7)
Builder and saved searches
Builder
Click Builder to see the same query as clicks. Change a condition there and the text changes with it, and the other way round; ORDER BY is kept. Conditions the builder can't show with its pickers (a column, a custom field) appear as text: change them in the box.
Saved searches
Ask in plain English
When AI is on for your company and your group has the AI permission, the Search page has Ask in plain English. It uses your company's AI credits.
If it can't write a working query you get a message and no credits are used.
Filters as text
View boards and quick filters have a Text tab next to the builder. It shows the filter as a query you can edit, with the same suggestions (for quick filters, only this board's columns). It is checked and applied when you pause typing; until a mistake is fixed the filter keeps its last working version. Sorting (ORDER BY) isn't used there, because the board sorts its own cards.
You need “Tickets: View” to search. Saved searches, links and shared searches never show anyone a ticket on a board they can't open. See also quick filters in the Board guide.
Everything you need, in one view
My Work, dashboards and search use the same numbers as your boards and reports.